Are you ready to dive into the exciting world of leasing and marketing in the multifamily industry as our newest Leasing & Marketing Expert? Join our vibrant team at Apex 5510, where your role will be to lease available apartment homes, handle all aspects of customer service, and create memorable experiences for our residents, customers, and vendors. Embrace the opportunity to showcase your creativity and people skills as you maintain a professional yet friendly atmosphere in our leasing office and engage with prospective residents.

As a Leasing & Marketing Expert, you'll be at the forefront of our community's growth, actively participating in social media outreach and website optimization to attract new residents. Get ready to immerse yourself in local market conditions and trends, contributing innovative ideas to enhance our community and improve resident satisfaction. You'll be the face of our brand, projecting an approachable and professional demeanor while representing the Zocalo brand with pride.

But that's not all – you'll also play a crucial role in resident and vendor relations, ensuring positive customer experiences and managing effective feedback systems. From touring prospects to organizing social functions, your enthusiasm and attention to detail will shine through in every aspect of your work.

Join us and become part of a dynamic team that values integrity, teamwork, and “Building Connected Communities”. With opportunities for training, professional development, and career advancement, your journey as a Leasing & Marketing Expert with Zocalo promises to be both fulfilling and rewarding. Apply now and embark on an exciting career where every day brings new opportunities to shine!

Benefits:

• Training and Development – We invest in training programs, certifications, and skill-building technology to grow your knowledge
• Clear Career Path – Mentorship Programs
• Supportive Work Culture – collaborative team, transparent communication, and mutual respect among colleagues and supervisors
• Recognition – praise, awards, and advancement opportunities
• Great Compensation – monthly bonus, on-call reward, sign-on bonus and housing discount
• 3 weeks paid vacation
• Free health insurance plans
• Dental and vision insurance
• Participation in monthly bonus program

Zocalo Community Development is seeking a Leasing and Marketing Expert for our Apex 5510 community in Boulder, CO. The position is Tuesday through Saturday 9:00 am - 6:00pm. One year of leasing experience is needed for this position.

BUILDING CONNECTED COMMUNITIES. Zocalo is a next-generation real estate company, joining social purpose with profitability, that creates sustainable projects aligned with key demographic, market and environmental trends. Zocalo focuses on projects and locations where the demand for green, mixed-use and mixed-income development outstrips supply and where public policy favors affordable, planet-friendly projects that help residents achieve their aspirations.

Zocalo was named Top Three Best Places to Work in Denver by Denver Business Journal and honored as Best Places to Work in Multifamily (Nationally) in 2022, 2023, 2024 and 2025.

Zocalo embraces diversity as essential to creating and maintaining a culture of innovation and collaboration, in the company and society at large. We recognize that business excellence and operational effectiveness require many points of view, backgrounds, and skills, and challenge ourselves to openly and thoughtfully engage diverse stakeholders across our organization and in our projects to harness their insight and wisdom. Central to this are the people that work at Zocalo. Supporting the education and growth goals and defining a roadmap for employee ownership in Zocalo all create opportunities for wealth-building and autonomy.

Zocalo embraces the following six core values: Stewardship, People, Integrity, Resourcefulness, Innovation, Teamwork (S.P.I.R.I.T.)

The Leasing and Marketing Expert's Job Description includes but is not limited to:

Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Housing Credit Reporting Act, and all other applicable laws pertaining to property management of apartment communities.

Marketing/Leasing:

• Greets prospective residents, qualifies, determines needs and preferences, and professionally presents community and specific apartments while communicating features and benefits.
• Answers and handles incoming phone calls from prospective new residents, current residents, vendors/suppliers, etc. Transfers calls to Assistant Community Director or Community Director when appropriate.
• Maintains a community specific information book containing brochures and information on all major competition and locations of area/market amenities.
• Maintains a professional, yet friendly atmosphere in the leasing office and other areas where prospective residents and residents meet.
• Inspects models and “market ready” vacancies daily to ensure cleanliness.
• Must be knowledgeable of all phases of leasing and resident relations.
• Actively participate in the social media outreach and website optimization for the community.
• Maintains an awareness of local market conditions and trends. Contributes ideas to Community Director or Director of Real Estate for marketing community and improving resident satisfaction.

Resident and Vendor Relations:

• Manage effective feedback mechanisms for resident satisfaction and take proactive steps to improve relations and resident satisfaction.
• Maintains positive customer relations attitude.
• Assist and participate in social functions at the property and at local venues.
• Physically inspects community when in building, on grounds, picks up litter and reports any service needs to the maintenance team. Will also inspect move outs and vacancies, as needed.

Administration:

• Responsible for the completion of the Guest card information on all prospective residents, sending thank you notes and follow up.
• Responsible for correct completion of all lease applications, application verification and notification of prospective resident of results.
• Responsible for completion of all lease paperwork including related addenda and accepting rents and deposits.
• Updates required reports or software concerning leasing activity, move out notices, etc. on a daily basis and reports information to the Community Director as requested.
• Inventories office supplies on a periodic basis. Reports needs to Community Director. Attends company meetings when requested.
• Organizes and files all applicable reports, leases and paperwork.
• Prepare weekly, monthly or quarterly leasing market survey and occupancy reports as requested.
• Accepts service requests from residents and routes to maintenance for prompt processing. Conducts service follow up with resident when work is completed.

Safety:

• Be observant and report any problems which could be a hazard or potentially dangerous for residents, team, guests and the public.

General:

• Performs any additional duties assigned by Community Director or Director of Real Estate.
• Training is to be completed within 30-60 days of hire or as requested or required.
• Maintains a professional image through dress and appearance at all times.

Community:

• Participate as Zocalo’s representative in organizations such as Apartment Association, Downtown Denver Partnership, Colorado Chapter of the United States Green Building Council and other groups in which Director of Real Estate believes there will be beneficial effect for the leasing associate’s knowledge base and on the profitability of the property.

Knowledge, Skills and Abilities:

• Working knowledge of principles of Sustainable Construction, energy efficiency, and requirements of LEED buildings.
• Working knowledge of computer software, photocopier, office equipment.
• Ability to meet deadlines.
• Affordable Housing Experience or Tax Credit Experience desired.
• Highly organized, able to multi-task, make schedules, document events. Team player, even tempered, tactful, and appropriately assertive. Informs others of plans, actions, and follows through on commitments. Supportive of the company mission and the goals of the community.

Education and Experience

High School education or equivalent is required. Position prefers at least one-year lease-up experience in property management leasing. Position requires basic sales skills. Must have basic computer knowledge, type 30 wpm and maintain an organized work area.

Driving/Traveling Requirements

Must have a valid driver license and automobile insurance.

Additional Qualifications

Applicants must be qualified for the specific responsibilities listed below. Only applicants with the following traits will be considered.

• Strong work ethic and a “Can Do” attitude.
• Readily accepts new responsibilities and takes ownership in their role.
• Critical thinking skills and the ability to see the big picture.
• Excellent communication, interpersonal and organizational skills.
• Demonstrates loyalty, fosters teamwork, and sets a positive example.
• Be honest, trustworthy and respectful.
• Expects all of the above from their coworkers and the organization they work for.

Zocalo is an Equal Opportunity Employer committed to workforce diversity.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Ability to Commute:

• Boulder, CO 80301 (Required)

Ability to Relocate:

• Boulder, CO 80301: Relocate before starting work (Required)

Work Location: In person